ALBUQUERQUE, JUNE 14, 2016 — Lovelace Westside Hospital was one of three hospitals in the state of New Mexico to earn a four-star rating from the Centers for Medicare and Medicaid Services (CMS).
The star-rating is based on seven criteria: mortality outcomes, readmission outcomes, safety outcomes, patient experience (via the Hospital Consumer Assessment of Health Care Providers and Systems (HCAHPS) Survey), imaging efficiency, timeliness of care and effectiveness of care.
The HCAHPS surveys are administered to a rando