Patient and Visitor Information

We no longer require masks in our hospitals and clinics.

Patients who have tested positive for COVID-19, have COVID-19 symptoms, or have been in close contact with someone who has tested positive for COVID-19 should continue to wear a mask and wash their hands frequently.
Visitors who have tested positive for COVID-19 should not enter.

We will continue to closely monitor COVID-19 transmission rates and may return to a mask requirement if needed at any time.

We encourage everyone to continue to take precautionary measures and to get vaccinated or boosted to help reduce transmission and more serious symptoms of COVID-19.

Visitor Information

To help protect our patients during this flu season, no visitors under the age of 14 are allowed in our hospitals at this time.

Heart Hospital of New Mexico at Lovelace Medical Center Visitors:

Outpatients are encouraged to bring only one (1) visitor to his/her appointment to allow for appropriate social distancing.
Visitation is encouraged as long as the patient’s recovery is promoted.
- Inpatient or outpatient visitors may be asked to leave at the discretion of the care team if determined to be in the best interests of the patient.
- Inpatient units may have a Quiet Time to promote patient healing. Visiting is not restricted during these times, as long as visitors participate in the quiet environment for rest and healing.
- Units will determine the Quiet Time.
- The number of visitors will be kept to a level that allows safe and confidential care of the patient as determined by the care team. Safe care includes the need to maintain social distancing in the room or therapy treatment area.
- Visitors who appear symptomatic with communicable illness (i.e. cold, flu) should be asked by nursing staff to defer visitation until no longer ill.
- Children under 14 may visit the general nursing units with permission of the Nurse Manager or designee. Certain units may be closed to children at all times.
- Children may be asked to leave the patient care areas at the discretion of the care team in the best interest of the patient. Patient’s family minister, priest, rabbi, or spiritual leader is welcome to visit following the visitor guidelines.

Overnight stays for inpatient visitors are:

Limited to one adult visitor who is the primary caretaker or the power of attorney for healthcare and is contingent on the following:
- Immediate needs of the patient
- Privacy needs or the request of roommate(s)
- Approval of the Charge Nurse or Unit Director

Support person accommodations:

Patients with disabilities who need assistance due to the specifics of their disability, may have one (1) support person with them to support their disability related needs.
Disabilities may include, but are not limited to:
- Altered mental stat
- Physical, intellectual or cognitive disability
- Communication barriers
- Behavioral concerns
Such designated support persons may be a family member, personal care assistant, similar disability service provider, or other individual knowledgeable about the management of their care, to physically or emotionally assist them or to ensure effective communication during their time within the facility, provided proper precautions are taken to mitigate the spread of infection.

For questions about our visitor policy or visiting hours, call 505.727.1100.

Lovelace Medical Center Visitors:

Outpatients are encouraged to bring only one (1) visitor to his/her appointment to allow for appropriate social distancing.
Visitation is encouraged as long as the patient’s recovery is promoted.
- Inpatient or outpatient visitors may be asked to leave at the discretion of the care team if determined to be in the best interests of the patient.
- Inpatient units may have a Quiet Time to promote patient healing. Visiting is not restricted during these times, as long as visitors participate in the quiet environment for rest and healing.
- Units will determine the Quiet Time.
- The number of visitors will be kept to a level that allows safe and confidential care of the patient as determined by the care team. Safe care includes the need to maintain social distancing in the room or therapy treatment area.
- Visitors who appear symptomatic with communicable illness (i.e. cold, flu) should be asked by nursing staff to defer visitation until no longer ill.
- Children under 14 may visit the general nursing units with permission of the Nurse Manager or designee. Certain units may be closed to children at all times.
- Children may be asked to leave the patient care areas at the discretion of the care team in the best interest of the patient. Patient’s family minister, priest, rabbi, or spiritual leader is welcome to visit following the visitor guidelines.

Overnight stays for inpatient visitors are:

Limited to one adult visitor who is the primary caretaker or the power of attorney for healthcare and is contingent on the following:
- Immediate needs of the patient
- Privacy needs or the request of roommate(s)
- Approval of the Charge Nurse or Unit Director

Support person accommodations:

Patients with disabilities who need assistance due to the specifics of their disability, may have one (1) support person with them to support their disability related needs.
Disabilities may include, but are not limited to:
- Altered mental stat
- Physical, intellectual or cognitive disability
- Communication barriers
- Behavioral concerns
Such designated support persons may be a family member, personal care assistant, similar disability service provider, or other individual knowledgeable about the management of their care, to physically or emotionally assist them or to ensure effective communication during their time within the facility, provided proper precautions are taken to mitigate the spread of infection.

For questions about our visitor policy or visiting hours, call 505.727.8000.

Lovelace Regional Hospital Visitors:

No visitor under 14 years of age with the exception of siblings to the Labor & Delivery Unit
Labor & Delivery Unit:
- Two (2) designated visitors, only one (1) may stay overnight (after 9:00 pm)
- No minors other than siblings
- Siblings must be accompanied by an adult other than the patient at all times
Emergency Department:
- One (1) visitor per patient
Med-Surg/ICU unit
- Limited to three (3) visitors at a time, only one (1) may stay overnight (after 9:00 pm)
Exceptions may be made for critical and end-of-life situations
Visitation is encouraged as long as the patient’s recovery is promoted.
- Inpatient or outpatient visitors may be asked to leave at the discretion of the care team if determined to be in the best interests of the patient.
- Inpatient units may have a Quiet Time to promote patient healing. Visiting is not restricted during these times, as long as visitors participate in the quiet environment for rest and healing.
- Units will determine the Quiet Time.
- The number of visitors will be kept to a level that allows safe and confidential care of the patient as determined by the care team. Safe care includes the need to maintain social distancing in the room or therapy treatment area.
- Children under 14 may visit the general nursing units with permission of the Nurse Manager or designee. Certain units may be closed to children at all times.
- Children may be asked to leave the patient care areas at the discretion of the care team in the best interest of the patient. Patient’s family minister, priest, rabbi, or spiritual leader is welcome to visit following the visitor guidelines.

Overnight stays for inpatient visitors:

Limited to one adult visitor who is the primary caretaker or the power of attorney for healthcare and is contingent on the following:
- Immediate needs of the patient
- Privacy needs or the request of roommate(s)
- Approval of the Charge Nurse or Unit Director

Support person accommodations:

Patients with disabilities who need assistance due to the specifics of their disability, may have one (1) support person with them to support their disability related needs.
Disabilities may include, but are not limited to:
- Altered mental stat
- Physical, intellectual or cognitive disability
- Communication barriers
- Behavioral concerns
Such designated support persons may be a family member, personal care assistant, similar disability service provider, or other individual knowledgeable about the management of their care, to physically or emotionally assist them or to ensure effective communication during their time within the facility, provided proper precautions are taken to mitigate the spread of infection.

For questions about our visitor policy or visiting hours, call 575.627.7000.

Lovelace Westside Hospital Visitors:

Inpatient visitation hours are 8:00 am to 8:00 pm, Monday – Sunday
Outpatients are encouraged to bring only one (1) visitor to his/her appointment to allow for appropriate social distancing.
Visitation is encouraged as long as the patient’s recovery is promoted.
- Inpatient or outpatient visitors may be asked to leave at the discretion of the care team if determined to be in the best interests of the patient.
- Inpatient units may have a Quiet Time to promote patient healing. Visiting is not restricted during these times, as long as visitors participate in the quiet environment for rest and healing.
- Units will determine the Quiet Time.
- The number of visitors will be kept to a level that allows safe and confidential care of the patient as determined by the care team. Safe care includes the need to maintain social distancing in the room or therapy treatment area.
- Visitors who appear symptomatic with communicable illness (i.e. cold, flu) should be asked by nursing staff to defer visitation until no longer ill.
- Children under 14 may visit the general nursing units with permission of the Nurse Manager or designee. Certain units may be closed to children at all times.
- Children may be asked to leave the patient care areas at the discretion of the care team in the best interest of the patient. Patient’s family minister, priest, rabbi, or spiritual leader is welcome to visit following the visitor guidelines.

Overnight stays for inpatient visitors:

Limited to one adult visitor who is the primary caretaker or the power of attorney for healthcare, and is contingent upon the following:
- Immediate needs of the patient
- Privacy needs or request of the roommate(s)
- Approval of the Charge Nurse or Unit Manager

Support person accommodations:

Patients with disabilities who need assistance due to the specifics of their disability, may have one (1) support person with them to support their disability related needs.
Disabilities may include, but are not limited to:
- Altered mental stat
- Physical, intellectual or cognitive disability
- Communication barriers
- Behavioral concerns
Such designated support persons may be a family member, personal care assistant, similar disability service provider, or other individual knowledgeable about the management of their care, to physically or emotionally assist them or to ensure effective communication during their time within the facility, provided proper precautions are taken to mitigate the spread of infection.

For questions about our visitor policy or visiting hours, call 505.727.2000.

Lovelace Women’s Hospital Visitors:

The lobby doors are open from 6:00 a.m. to 8:00 p.m. The Emergency Department entrances are open 24 hours per day.

Visiting Hours:

General visiting hours are 8:00 a.m. – 8:00 p.m. Visitation is recommended during general visiting hours, but visitors are allowed outside of these hours.
Neonatal Intensive Care Unit (NICU) visiting hours are 8:00 a.m. – 6:30 p.m. and 8:00 p.m. – 6:30 a.m. for two banded persons (typical parents).
Visitation is encouraged as long as the patient’s recovery is promoted.
- Visitors may be asked to leave at the discretion of the care team in the best interest of the patient.
- Inpatient units may have a Quiet Time to promote patient healing. Visiting is not restricted during these times, as long as visitors participate in the quiet environment for rest and healing.
- Units will determine the Quiet Time
- The number of visitors will be kept to a level that allows safe and confidential care of the patient as determined by the care team.
- The care team may ask to limit the number of visitors to one at a time for patient safety.
- Visitors who appear symptomatic with communicable illness (i.e. cold, flu) should be asked by nursing staff to defer visitation until no longer ill.
- Children under 14 may visit the general nursing units with permission of the Nurse Manager or designee. Certain units may be closed to children at all times.
- Children may be asked to leave the patient care areas at the discretion of the care team in the best interest of the patient. Patient’s family minister, priest, rabbi, or spiritual leader is welcome to visit following the visitor guidelines.

Overnight stays for inpatient visitors:

Limited to one adult visitor who is the primary caretaker or the power of attorney for healthcare and is contingent on the following:
- Immediate needs of the patient
- Privacy needs or the request of roommate(s)
- Approval of the Charge Nurse or Unit Director

Support person accommodations:

Patients with disabilities who need assistance due to the specifics of their disability, may have one (1) support person with them to support their disability related needs.
Disabilities may include, but are not limited to:
- Altered mental status
- Physical, intellectual or cognitive disability
- Communication barriers
- Behavioral concerns
Such designated support persons may be a family member, personal care assistant, similar disability service provider, or other individual knowledgeable about the management of their care, to physically or emotionally assist them or to ensure effective communication during their time within the facility, provided proper precautions are taken to mitigate the spread of infection.

For questions about our visitor policy or visiting hours, call 505.727.7800.

Lovelace UNM Rehabilitation Hospital

Lovelace UNM Rehabilitation Hospital Visitors:

Visiting Hours:

Inpatient visitation hours are 8:00 am to 8:00 pm, Monday – Sunday
Outpatients are encouraged to bring only one (1) visitor to his/her appointment to allow for appropriate social distancing.
Visitation is encouraged as long as the patient’s recovery is promoted.
- Inpatient or outpatient visitors may be asked to leave at the discretion of the care team if determined to be in the best interests of the patient.
- Inpatient units may have a Quiet Time to promote patient healing. Visiting is not restricted during these times, as long as visitors participate in the quiet environment for rest and healing.
- Units will determine the Quiet Time.
- The number of visitors will be kept to a level that allows safe and confidential care of the patient as determined by the care team. Safe care includes the need to maintain social distancing in the room or therapy treatment area.

Overnight stays for inpatient visitors:

Limited to one adult visitor who is the primary caretaker or the power of attorney for healthcare, and is contingent upon the following:
- Immediate needs of the patient
- Privacy needs or request of the roommate(s)
- Approval of the Charge Nurse or Unit Manager

Support person accommodations:

Patients with disabilities who need assistance due to the specifics of their disability, may have one (1) support person with them to support their disability related needs.
Disabilities may include, but are not limited to:
- Altered mental status
- Physical, intellectual or cognitive disability
- Communication barriers
- Behavioral concerns
Such designated support persons may be a family member, personal care assistant, similar disability service provider, or other individual knowledgeable about the management of their care, to physically or emotionally assist them or to ensure effective communication during their time within the facility, provided proper precautions are taken to mitigate the spread of infection.

For questions about our visitor policy or visiting hours, call 505.727.4725

Lovelace Medical Group Visitors:

The health and safety of our patients and visitors is a top priority at Lovelace Medical Group. Thank you for your understanding and for adhering to these policies to help us keep our patients, families, and visitors protected and healthy.

Guidelines for Visitors and Caregivers in Outpatient Locations

It is strongly recommended that only 1-2 visitors be allowed per patient. Any exception must be approved by clinic and/or medical leadership.
It is strongly recommended that any visitor is 18+ years of age. If a visitor under the age of 18 years must accompany the patient, the visitor will be subject to the same screening and guidelines.
All visitors may be screened prior to entering patient care areas. Any visitor who shows signs of illness, particularly fever, coughing, or shortness of breath may be asked to leave. Visitors may wear a mask at their discretion.
Additional restrictions may be added to these guidelines based on the patient or visitor’s clinical status.

For questions about our visitor policy or visiting hours, call 505.727.2727.

Overview

Our goal at Lovelace UNM Rehabilitation Hospital is to return people recovering from illness or injury to the highest quality of life possible. We are the only hospital in New Mexico accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) in six programs.

Lovelace UNM Rehabilitation Hospital is dedicated to providing the most comprehensive, patient-focused program tailored to the unique needs of each individual. We provide patient-centered inpatient and outpatient rehabilitation services, partnering with patients, families and caregivers to make sure patients achieve their best functional outcome and return to an improved quality of life and health.

Lovelace UNM Rehabilitation Hospital has provided a full continuum of inpatient and outpatient care for over 25 years. Our programs include physical therapy, occupational therapy, speech-language pathology, rehabilitation nursing and case management services.

2022 Overview

Number of employees: 208
Licensed beds: 62 acute inpatient rehabilitation beds
Inpatient admissions: 1,352
Outpatient visits: 47,470
Average inpatient length of stay: 13 days

Join us as David Mork, CEO of Lovelace UNM Rehabilitation Hospital, takes you on a tour of this beautiful facility that was designed to promote healing with a patient-centered focus on care.

Full Screen 3D Video Tour

Services

Residency

Physical Medicine and Rehabilitation Residency (PM&R)

The University of New Mexico School of Medicine’s Neurosurgery Department is home to the UNM-Lovelace Physical Medicine and Rehabilitation (PM&R) residency. The accredited program focuses on restoring a patient’s overall function – physically, emotionally, socially and vocationally. Residents will finish the program as proficient, well-rounded and compassionate physiatrists.

Apply Now

Apply for the UNM School of Medicine PM&R residency through Electronic Residency Application Service (ERAS).

Unique Opportunities

As a resident, you’ll have some of the most extensive outpatient musculoskeletal and electrodiagnostic experience available in a PM&R residency. Some unique opportunities for residents include:

Working in sports medicine with the UNM Lobo athletic teams
Extensive training in ultrasound for neuromuscular and musculoskeletal conditions
Strong experience in occupational medicine clinics
Early exposure to interventional and rehabilitative pain programs

Multifaceted Training

Regardless of your career path, you’ll be trained in the full spectrum of physical medicine and rehabilitation, from traumatic brain and spinal cord injury to electromyography and industrial, pain and musculoskeletal medicine.

Residents benefit from organized instruction and supervised clinical work by a devoted and experienced faculty. As a resident, you’ll be exposed to a wide range of unsurpassed inpatient and outpatient PM&R experiences that truly reflect the diversity of the field, including:

The program, accredited by the Accreditation Council for Graduate Medical Education, also integrates unique opportunities in research, community outreach, quality improvement, and teaching and curriculum development.

The program currently offers a total of five resident and intern positions per year.

Meet our Faculty - Faculty profiles on VIVO.

Clinical Rotations

Clinical rotations provide residents with outstanding, hands-on learning across a variety of disciplines in both inpatient and outpatient settings. The rotation schedule is designed to optimize patient-provider continuity while also maximizing the learner’s experience and knowledge retention. The schedule is divided into 10 five- to six-week blocks per year.

Rotations are divided between inpatient and outpatient responsibilities. Two blocks of elective rotations are permitted during the PGY3 and PGY4 years.

Principal rotations occur across four clinical sites:

Didactics

The residency program provides extensive didactic teaching to supplement and enhance the residents’ clinical education. Formal learning opportunities include an organized, 18-month didactic curriculum that comprises the core areas of physiatric practice.

Weekly didactic sessions take place for three to four hours, and residents are free of clinical duties during this time to focus on their learning.

In addition, a six-week anatomy and ultrasound curriculum recur annually for all residents. Finally, residents are expected to participate in monthly grand rounds, journal clubs, quality improvement and M&M conferences, as well as rotation-specific lectures and learning sessions.

Scholarly Activity

All residents are expected to participate in at least one scholarly project and one quality improvement project over the course of their residency. Education in research design and methods as well as quality improvement processes is provided by way of formal didactic sessions throughout the year.

Scholarly activities include original work in clinical or scientific research, education or curriculum development, biomedical design, or a community outreach project. Projects are developed and implemented under the guidance of a faculty mentor. In this manner, residents have an opportunity to contribute to an area of personal significance while also forming meaningful and lasting relationships with their mentor(s).

For more information on the PM&R residency, send an email to Rebecca Lindley, Residency Program Coordinator, or call 505-925-7569.

Visiting Students

Two PM&R rotations are open to visiting students – Physical Medicine and Rehabilitation and Sport and Spine Rehabilitation.

For more information, check with the UNM School of Medicine Office of Education’s course catalog.

Awards

CARF accredited in six programs
DNV-GL accredited
Modern Healthcare's Best Places to Work, 2018, 2019, 2022, 2023
UNM Occupational Therapy Fieldwork Site of the Year 2016
Outpatient rehabilitation therapy sites received Excellence in Outcomes Award - Orthopedics by Focus On Therapeutic Outomces, Inc. (FOTO), Q3 2016
HealthStream Awards of Excellence: Excellence Through Insight Award for Most Improved Small Hospital in overall employee satisfaction and engagement
Derrick Jones named Top CEO nominee from Albuquerque Business First