At Lovelace Health System, the health and safety of our patients and workforce is our top priority. We have enhanced our screening process in order to keep our patients, visitors and staff safe. Effective April 4, we are requiring that all patients, visitors and vendors entering our hospitals and/or clinics, use an online screening tool at the door in order to be allowed to enter. There will be signs at the each entrance of our facilities with a QR code. Patients will use the QR code, or can enter the web address, which you can access by clicking here. After you answer three questions about your exposure to COVID in the online questionnaire, depending on your responses, you will either be permitted to enter or asked not to enter due to exposure to COVID-19.
Patients entering the Emergency Department should head straight to check-in, where they will be screened. Any guests accompanying an ED patient must use the online screening tool.
Paper forms will also be available for those without a smart phone.
Lovelace Medical Center / Heart Hospital of New Mexico
Lovelace Medical Center and Heart Hospital of New Mexico at Lovelace Medical Center
POLICY:
In an effort to protect our staff, patients and visitors, we are temporarily revising our visitor policy. Effective August 5, 2021 we will only be allowing one visitor at a time per patient in all Lovelace hospitals and clinics in Albuquerque and Roswell.
The only exceptions to this include:
- End of life patients
- One visitor per day for Labor & Delivery and the Neonatal Intensive Care Unit (NICU)
We appreciate your support of our efforts to do all we can to combat the spread of COVID-19.
Lovelace Women's Hospital
Lovelace Women’s Hospital
POLICY:
In an effort to protect our staff, patients and visitors, we are temporarily revising our visitor policy. Effective Thursday, November 4, 2021 we will only be allowing one visitor at a time per patient in all Lovelace hospitals and clinics in Albuquerque and Roswell.
The only exceptions to this include:
- End of life patients
- One visitor per day for the Neonatal Intensive Care Unit (NICU)
- Two visitors per day for Labor and Delivery Unit
VISITING HOURS:
Please note that visitation is encouraged as long as the patient’s recovery is promoted.
- General visiting hours are 0800-1900
- NICU: 0800-1830 and 2000-0630, two banded persons (typically mom and dad)
- Labor and Delivery: Two support people who are identified at admission. Support people cannot be changed out.
- Family Birthing Center: One banded support person who may stay with the patient during their stay. One additional banded person, the designated visitor, may visit only during general visiting hours (0800- 1900). The designated visitor cannot be changed for the duration of the patient’s stay.
- Visitors may be asked to leave at the discretion of the care team in the best interest of the patient.
- Inpatient units may have a Quiet Time to promote patient healing. Visiting is not restricted during these times, as long as visitors participate in the quiet environment for rest and healing
- Units will determine the Quiet Time
We appreciate your support of our efforts to do all we can to combat the spread of COVID-19.
Lovelace Westside Hospital
Lovelace Westside Hospital
POLICY
In an effort to protect our staff, patients and visitors, we are temporarily revising our visitor policy. Effective Thursday, August 5, 2021 we will only be allowing one visitor at a time per patient in all Lovelace hospitals and clinics in Albuquerque and Roswell.
The only exceptions to this include:
- End of life patients
- One visitor per day for Labor & Delivery and the Neonatal Intensive Care Unit (NICU)
We appreciate your support of our efforts to do all we can to combat the spread of COVID-19.
Lovelace UNM Rehabilitation Hospital
Lovelace UNM Rehabilitation Hospital
POLICY:
In an effort to protect our staff, patients and visitors, we are temporarily revising our visitor policy. Effective Tuesday, July 12, 2022 we will only be allowing one visitor at a time per patient. All visitors must self-screen upon arrival to the facility and wear masks at all time, even when in the room with their loved one.
We appreciate your support of our efforts to do all we can to combat the spread of COVID-19.
Lovelace Regional Hospital
Lovelace Regional Hospital
POLICY:
In an effort to protect our staff, patients and visitors, we are temporarily revising our visitor policy. Effective Thursday, August 5, 2021 we will only be allowing one visitor at a time per patient in all Lovelace hospitals and clinics in Albuquerque and Roswell.
The only exceptions to this include:
- End of life patients
- Two visitors per day for Labor & Delivery and the Neonatal Intensive Care Unit (NICU)
We appreciate your support of our efforts to do all we can to combat the spread of COVID-19.
Lovelace Medical Group
Lovelace Medical Group
POLICY:
In an effort to protect our staff, patients and visitors, we are temporarily revising our visitor policy. Effective Thursday, August 5, 2021 we will only be allowing one visitor at a time per patient in all Lovelace hospitals and clinics in Albuquerque and Roswell.
The only exceptions to this include:
- End of life patients
- One visitor per day for Labor & Delivery and the Neonatal Intensive Care Unit (NICU)
We appreciate your support of our efforts to do all we can to combat the spread of COVID-19.