Lovelace Westside Hospital

Nancy Laster

Chief Nursing Officer

Bio

Nancy bring many years of nursing experience, and most recently served as the associate chief nursing officer (ACNO) at Lovelace Medical Center (LMC) and Heart Hospital of New Mexico (HHNM). During her tenure at LMC/HHNM, Nancy developed standard work and terminology for better communication and data collection from the One Call transfer center and increased acceptance of all calls from 59% in January of 2022 to a high of 72% in July 2022, while simultaneously decreasing lost transfers from a high of 221 in January of 2022 to a low of 139 in August 2022. Nancy also contributed to the development and management of the surge plan for Lovelace Health System during the COVID-19 pandemic and represented Lovelace Health System Nursing for State Hub activities. Nancy completed her bachelor of science in nursing (BSN) at American Military University in Charleston, WV, her master of science in nursing (MSN) from Chamberlain College of Nursing in Downers Grove, IL, and both her master of business administration (MBA) and doctorate in nursing (DNP) from the University of Alabama in Tuscaloosa, AL. Nancy maintains a certification as a Professional of Healthcare Quality and Executive of Nursing Practice and is a member of the New Mexico Nurses Association and the American Nurses Association. She is the President Elect of the New Mexico Organization of Nurse Leaders.

Andrea Solin

Chief Financial Officer

Bio

Andrea has been with Lovelace since 1997 and brings more than 20 years of financial experience, having spent the past four years serving as chief financial officer (CFO) of Lovelace Westside Hospital. Andrea is responsible for the financial operations for the 80-bed, acute care hospital, as well as managing its Dietary, Therapy, Plant Operations, Security, and EVS departments. Under Andrea’s leadership, Lovelace Westside Hospital decreased its denials by 47% and recovered significant funds lost for the pediatric dentistry program, due to coding errors found. Her hospital has also been twice named to Modern Healthcare’s Best Places to Work in Healthcare during her tenure and has been awarded 4 Stars by the Centers for Medicare & Medicaid Services (2017-2019).

Before serving as CFO of Lovelace Westside Hospital, Andrea was the CFO for Lovelace UNM Rehabilitation Hospital (formerly Lovelace Rehabilitation Hospital). She has also held the positions of Controller and Division Finance Director.

Prior to coming to Lovelace, Andrea worked for Sandia National Laboratories in Albuquerque, NM, where she honed her financial budgeting and project management skills.

Andrea completed her Bachelor of Business Administration (BBA) at the University of New Mexico. Her and her two children live in Rio Rancho.

Community Engagement

  • Elected to Local Chapter of Healthcare Financial Management Board 2013-2015
  • Pack 1974 Cub Scout Treasurer 2015-2017
  • Recipient of Rio Grande District Leadership Volcano Award 2017
  • Nominated to Albuquerque Business First – Top CFO Award
  • Troop 174 Committee Member 2019

Derrick Jones

Chief Executive Officer

Bio

Derrick Jones, Chief Executive Officer, Lovelace Westside Hospital

Derrick was just named CEO of Lovelace Westside Hospital and previously served as CEO of Lovelace UNM Rehabilitation Hospital (LURH) from 2011 – 2021 where he was vital to the growth and success of the hospital. In 2017, he successfully negotiated Lovelace Rehabilitation Hospital’s joint venture agreement with the University of New Mexico. Derrick led development of the first Physical Medicine and Rehabilitation Residency Program at LURH in July 2019. Under his leadership, LURH became the only rehab hospital in New Mexico to become CARF-accredited in six programs. During his tenure, the hospital was named to Modern Healthcare’s Best Places to Work in Healthcare in 2018 and 2019. LURH also played a vital role during the height of the COVID-19 pandemic in caring for medical/surgical patients transferred from Lovelace Medical Center and providing vaccine shots to employees and community members.

Derrick was named Ardent CEO of the Year in 2013 and his hospital earned the Ardent Employee Loyalty Award in 2018 and the Ardent Quality Award in 2013. He has 23 years of acute and post-acute hospital experience working with organizations such as Catholic Health initiatives, Ascension Health and HealthSouth. While Derrick served as CEO of HealthSouth Hospital in Midland, Texas, the facility received the highest patient satisfaction award in the Texas region in 2009 and was also recognized as the most improved hospital in 2010 and 2011.

Derrick obtained a bachelor of science degree in healthcare administration from Auburn University and an MBA and MSHA from the University of Alabama at Birmingham.

Career highlights:

  • Recipient of the Modern Healthcare Best Places to Work Award 2018, 2019
  • Recipient of the Ardent award for highest employee loyalty 2018
  • Recipient of the Ardent CEO of the year in 2013
  • Recipient of the Ardent Quality award in 2013
  • Albuquerque’s Business First top CEO nominee 2013
  • Brain Injury Alliance Recognition Award for outstanding contribution and support 2014
  • Recipient of the HealthStream Awards of Excellence: Excellence Through Insight Award for Most Improved Small Hospital in overall employee satisfaction and engagement

 

 

Community Engagement

  • American Hospital Association, Governance Council for Long Term and IP Rehab Facilities
  • CNM Foundation, Board Member
  • Kirtland Airforce Base, Honorary Commander Program
  • New Mexico Association of Commerce and Industry, Past Executive Committee Board Member and Current Board Member
  • New Mexico Hospital Association Board Member
  • Health Services Corporation Board Member