Lovelace Medical Center and Heart Hospital of New Mexico at Lovelace Medical Center

Trena Chagnon, RN

Chief Administrative Officer, CVSL, Lovelace Health System


Trena brings over 25 years of experience in healthcare operations to Lovelace, including cardiovascular care, primary and preventive health care services, as well as commercial on-site health unit operations in both the manufacturing and corporate settings. Trena comes to us from New Mexico Heart Institute (NMHI), where she served for over three years as chief operating officer. NMHI was purchased by Lovelace in November 2018 and since then, she has been the chief administrative officer for the Cardiovascular Service Line (CVSL) for Lovelace Health System. Trena is responsible for the strategic planning process and driving strategic initiatives for CVSL programs, as well as selecting and retaining CVSL leadership personnel and providing oversight and direction to department leaders.

Before serving as COO of NMHI, Trena worked for CHS Health Services in Brentwood, TN as vice president of operations. She has broad clinical experience in inpatient and emergency room nursing and as a manger of occupational health and risk.

Trena completed her Bachelor of Science in Nursing at the University of Texas Health Science Center at San Antonio in San Antonio, TX. She is currently pursuing her Master of Business Administration (MBA) at Walden University.

Meghann Hutchison


Meghann has worked for Lovelace for more than six years, most recently as assistant chief financial officer and interim chief financial officer for Lovelace Medical Center (LMC) and Heart Hospital of New Mexico (HHNM.) In her role as associate chief financial officer, Meghann managed the month-end close, including reviewing the general ledger details, net revenue model, financial statements, capital planning, and analysis for senior leadership. She also partnered with outgoing CFO Reuben Murray on a plan that resulted in reduced expenses and increased gross revenue.

Meghann is a certified public accountant. She earned a bachelor of arts degree in psychology, as well as a bachelor’s degree in criminal justice from New Mexico State University in Las Cruces, NM.

Denzil Ross

Chief Operating Officer & Administrator of the Heart Hospital New Mexico


Denzil brings close to ten years of experience as a health care executive, most recently as chief operating officer and ethics and compliance Officer at Metropolitan Methodist Hospital in San Antonio, TX. In his time with Metropolitan Methodist, Denzil was responsible for the day to day operations, budget and patient care in clinical and ancillary areas of a 330 bed hospital with 1,300 employees. Prior to coming to Lovelace, Denzil served at several health care facilities, including Overland Park Regional Medical Center in Overland Park, KS and Truman Medical Center, Inc., in Kansas City, MO.

Denzil earned a bachelor of science in computer science with an emphasis in system analysis from Park University in Parkville, MO. He then earned a master in business administration/master in healthcare administration from Park University. Denzil is Lean Six Sigma Yellow Belt Certified and is a member of the America College of Healthcare Executives.

Community Engagement

  • Albuquerque Public Schools Reading Hour Program

Nancye Cole, RN


Nancye brings 40 years of experience in nursing with over half in nursing leadership roles, most recently as chief operations officer and chief nursing office at Lovelace Westside Hospital. Under her leadership, Lovelace Westside Hospital earned an A+ grade from Leapfrog for hospital safety in 2017 and 2018, the HEN and HIIN 2018 awards for quality initiatives and overall improvement and the Ardent Health Services Quality award in 2017. She also led Lovelace Westside Hospital in consistently earning 4 stars from Centers for Medicare and Medicaid (CMS) since the inception of this quality initiative. She was recently nominated for the Quality New Mexico’s 2019 Don Chalmers Passion for Excellence Award for her unwavering commitment to quality, innovation and integrity. In 2016, Nancye was honored by the UNM College of Nursing as an outstanding alumni. She was honored by NM Business Weekly’s Women of Influence-Women Leaders in 2012.

Prior to joining Lovelace, Nancye held positions at the University of New Mexico Hospitals, Heart Hospital of New Mexico and New Mexico Heart Institute Cardiac Surgery Division.

She earned a bachelor of science degree from the University of New Mexico. She received her master of science healthcare administration degree from California Coast University. Nancye earned her doctorate in nursing practice (DNP) with a concentration in nurse executive organizational leadership from the University of New Mexico. She is a member of the American Organization of Nurse Leaders (AONL), and state affiliate, the New Mexico Organization of Nurse Leaders (NMONL) currently serving as an executive board member. She is a member of the American College of Healthcare Executives (ACHE) and local chapter. Nancye holds board certification as a Fellow of the American Healthcare Executives (FACHE) and Nurse Executive Advanced (NEA-BC).

Community Engagement

  • American Heart Association Circle of Red, Member
  • AONL Affiliate Meeting Planning Committee Member and Panelist
  • New Mexico Hospital Association, varied nursing taskforces
  • New Mexico Governor’s Taskforce on Nursing Shortage, committee member
  • New Mexico Nursing Excellence Awards, Committee Member
  • United Way, Women of Philanthropy

Troy Greer


Troy Greer, chief executive officer of Lovelace Medical Center (LMC) and Heart Hospital of New Mexico at Lovelace Medical Center, came to Lovelace Health System in 2007.

LMC is the flagship hospital of the Lovelace Health System, dedicated to exceeding patients’ expectations and offering unparalleled health care. It offers New Mexico’s only Gamma Knife Center, specializing in non-invasive brain surgery. LMC is home to a state-of-the-art Cancer Care program, which features the state’s most advanced technology and most experienced team in the fight against cancer. It has also earned The Joint Commission’s certification as a Primary Stroke Center, as well as the American Heart Association/American Stroke Association’s Gold Plus award for commitment to quality patient care.

Before taking the helm at LMC Troy was chief executive officer for Lovelace Westside Hospital (LWSH). Under his direction, the facility has undergone a $4.5 million renovation, which created an obstetrics unit with nine private labor/delivery/recovery and post partum rooms. He has also led the hospital toward new, state-of-the-art services, icluding in pulmonology, critical care and bariatrics. He renovated the hospital’s 24-hour emergency department, which now offers patients the ability to see a provider in about 30 minutes or less.

He has also helmed numerous technological advancements at LWSH, including the addition of the Westside’s first 64-slice CT scanner, digital mammography and state-of-the-art MRI capability. He has also oversaw the addition of the only inpatient pediatric unit, providing care to children in Rio Rancho and Albuquerque’s Westside.

Troy has been named a top-performing CEO by New Mexico Business Weekly and an honoree of the publication’s Forty Under 40 award, which recognizes leadership of those under 40 years old who are helping shape and improve the state. Under his leadership, LWSH was named among the top 50 Best Places to Work in Healthcare in the nation, according to Modern Healthcare magazine. It was also named a Top Performer on Key Quality Measures from The Joint Commission and earned a Roadrunner Recognition from New Mexico Quality Award. Under Troy’s leadership at LMC, the hospital was named to Modern Healthcare’s Best Places to Work in Healthcare three years running. LMC also earned the Platinum Award of Quality in 2016

Before joining Lovelace Health System, Troy served for eight years in executive leadership roles within Hospital Corporation of America (HCA) health care system facilities. At Clear Lake Regional Medical Center in Webster, Texas, he served for two years as chief operating officer, ethics and compliance officer, as well as serving concurrently as chief executive office at Pearland Regional Medical Center. Previous to these positions, Troy served as chief operating officer at The Women’s Hospital of Texas in Houston.

Troy earned his master of science in Healthcare Administration and master of business administration from the University of Alabama-Birmingham. Troy also earned his bachelor of science also from the University of Alabama. Greer a board chair of Make-A-Wish Foundation of New Mexico.

Community Engagement

  • Kirtland Airforce Base, Honorary Commander Program
  • Air Force Home Away program participant
  • Make-a-Wish® Foundation of New Mexico, Board Chair