Patient Complaints & Concerns

Heart Hospital of New Mexico

Complaints or Grievances including alleged violations of patient rights or alleged hospital Advance Directive non-compliance are to be addressed to the Patient Relations Representative at Lovelace Medical Center, 601 Dr. Martin Luther King Jr. Avenue NE, Albuquerque, NM 87102, or you may call 505.727.8000 and request to speak with the Patient Relations Representative.

All grievances about situations that endanger the patient, such as neglect or abuse, should be reviewed immediately, given the seriousness of the allegations and the potential for harm to the patient. Contact the House Supervisor at 505.727.2337.

Patient Relations Representative: 505.727.8000
House Supervisor: 505.727.2337

Lovelace Medical Center

Complaints or Grievances including alleged violations of patient rights or alleged hospital Advance Directive non-compliance are to be addressed to the Patient Relations Representative at Lovelace Medical Center, 601 Dr. Martin Luther King Jr. Avenue NE, Albuquerque, NM 87102, or you may call 505.727.8000 and request to speak with the Patient Relations Representative.

All grievances about situations that endanger the patient, such as neglect or abuse, should be reviewed immediately, given the seriousness of the allegations and the potential for harm to the patient. Contact the House Supervisor at 505.727.2337.

Patient Relations Representative: 505.727.8000
House Supervisor: 505.727.2337

Lovelace UNM Rehabilitation Hospital

Complaints or Grievances including alleged violations of patient rights or alleged hospital Advance Directive non-compliance are to be addressed to the Patient Relations Representative at Lovelace UNM Rehabilitation Hospital, 505 Elm Street NE, Albuquerque, NM 87102, or you may call 505.727.8291 and request to speak with the Patient Relations Representative.

All grievances about situations that endanger the patient, such as neglect or abuse, should be reviewed immediately, given the seriousness of the allegations and the potential for harm to the patient. Contact the House Supervisor at 505.727.8000.

Patient Relations Representative: 505.727.8000
House Supervisor: 505.727.8000

Lovelace Regional Hospital Roswell

Complaints or Grievances including alleged violations of patient rights or alleged hospital Advance Directive non-compliance are to be addressed to the Patient Relations Representative at Lovelace Regional Hospital Roswell, 117 East 19^{th Street, Roswell, NM 87114, or you may call 575.625.3345 and request to speak with the Patient Relations Representative.}

All grievances about situations that endanger the patient, such as neglect or abuse, should be reviewed immediately, given the seriousness of the allegations and the potential for harm to the patient. Contact the House Supervisor at 575.637.6732.

Patient Relations Representative: 505.727.8000
House Supervisor: 505.727.6732

Complaints or Grievances including alleged violations of patient rights or alleged hospital Advance Directive non-compliance are to be addressed to the Patient Relations Representative at Lovelace Westside Hospital, 10501 Golf Course Road, Albuquerque, NM 87114, or you may call 505.727.7139 and request to speak with the Patient Relations Representative.

All grievances about situations that endanger the patient, such as neglect or abuse, should be reviewed immediately, given the seriousness of the allegations and the potential for harm to the patient. Contact the House Supervisor at 505.727.7882.

Patient Relations Representative: 505.727.8000
House Supervisor: 505.727.7882

Lovelace Women's Hospital

Complaints or Grievances including alleged violations of patient rights or alleged hospital Advance Directive non-compliance are to be addressed to the Patient Relations Representative at Lovelace Women's Hospital, 4701 Montgomery Boulevard, Albuquerque, NM 87109, or you may call 505.727.7008 and request to speak with the Patient Relations Representative.

All grievances about situations that endanger the patient, such as neglect or abuse, should be reviewed immediately, given the seriousness of the allegations and the potential for harm to the patient. Contact the House Supervisor at 505.727.7882.

Patient Relations Representative: 505.727.8000
House Supervisor: 505.727.7882

Lovelace Medical Group

Complaints or Grievances including alleged violations of patient rights or alleged Advance Directive non-compliance are to be addressed to the Patient Relations Representative at Lovelace Medical Group, by calling 505.727.5159 and request to speak with the Patient Relations Representative.

All grievances about situations that endanger the patient, such as neglect or abuse, should be reviewed immediately, given the seriousness of the allegations and the potential for harm to the patient. Contact 505.727.5159.