Lovelace Westside Hospital

Overview

Lovelace Westside Hospital is celebrating 40 years of serving Rio Rancho and Westside residents of Albuquerque with high quality, convenient care. 

The 92-bed acute care facility includes a 24-hour emergency department where patients typically see a provider in 30 minutes or less.

The hospital offers services tailored to everyone in the family, including surgical services, a nationally-accredited bariatrics program and more. 

The Lovelace Sleep Center at Westside Hospital is a state-of-the-art sleep diagnostic testing facility that offers a comprehensive program that follows standards for practice and accreditation by the American Academy of Sleep Medicine. Pediatric sleep studies are available as well.

We use a care team approach to engage and partner with patients and families to promote optimal outcomes. Patient-and family centered care is a mutual partnership between health care providers, patients and families. We will plan, deliver and evaluate your health care together so you can expect a safe and high quality hospital stay.

With a full range of medical and surgical services, you’re going to love Lovelace Westside Hospital.

2023 Statistics

• Number of employees: 280
• Licensed beds: 92
• Inpatient admissions: 1,763
• Outpatient visits: 48,038
• Emergency Department visits: 21,393
• Surgical cases: 4,134

Services

• Bariatrics (Medical & Surgical Weight Loss)
• Cardiology
• Children's Care Services
  • Pediatric sleep studies
  • Elective pediatric surgery & dentistry services
• Inpatient Rehabilitation

• Hospital Services
  • Breast Health Center
  • Cardiology
  • Cardiopulmonary
  • Intensive Care Unit
  • Medical/Surgical Telemetry
  • Pulmonology
  • 24/7 emergency care
• Outpatient Rehabilitation
  • Physical Therapy
  • Occupational Therapy
  • Speech-Language Pathyology
• Sleep Center
• Surgical Services
  • Ear, Nose and Throat
  • Gastroenterology
  • General Surgery
  • Gynecology
  • Oral & Maxillofacial Surgery
  • Orthopedics
  • Podiatry
• Radiology Services
  • 3D mammograms
  • Bone density scans
  • CT
  • ECHO
  • Fluoroscopy
  • Ultrasound
  • Nuclear Medicine
  • Vascular Ultrasound
  • X-Ray

Awards

• Accredited by the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP), 2023

• Money – The Leapfrog Group, The Best Hospital for Billing Ethics, 2022

• Healthgrades Patient Safety Excellence Award, 2021

• “A” grade from Leapfrog Hospital Safety Grade, 2017-2019

• Blue Cross Blue Shield Blue Distinction Center + Designation, Bariatric Surgery, 2021

• American Heart Association/American Stroke Association “Get with the Guidelines” GOLD PLUS, 2021-2024; Target: Stroke Honor Roll, 2022; Target Type 2 Diabetes     Honor Roll “Get with the Guidelines,” 2021, 2023

• Quality Achievement Award, 2020 - 2021

• Awarded 4 Stars from the Centers of Medicare & Medicaid Services, 2017-2019

• Lovelace Bariatrics accredited as a Level 1 facility under the Bariatric Surgery Center Network Accreditation Program of the American College of Surgeons

• Comprehensive Center by the American College of Surgeons Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program, 2019

Quality

Lovelace Westside Hospital is committed to continual process improvement. We utilize the Quality Management System to provide objectives, goals and directions to help focus the hospital’s continuous process improvement and give direction on how the facility measures, monitors, analyzes and continually improves health outcomes and reduces risk for patients. The aim of Lovelace Westside Hospital’s Quality Program is to assure we meet or exceed patient expectations and provide consistent care.  In 2023, we set a goal to reduce c-diff infections by 20%. Clostridium Difficile, C.Diff, is a highly contagious gastrointestinal bacteria that can lead to extended length of stay, increased pain, and other complications.  To accomplish this we added c-diff discussions to our daily huddle, implemented new processes to ensure timely and appropriate collections, and implemented a “good catch” award for best practices used by our staff. We are proud to say we reduced our c-diff infection rate by nearly 70%.