Lovelace Medical Group

Donna Basden

Chief Operating Officer

Bio

Donna Basden brings over 30 years of progressive health care experience, spanning leadership roles in nursing, information technology and ambulatory health care administration. Donna has been with Lovelace Medical Group since 2014 and is responsible for its 24 clinic locations and 180 healthcare providers. In 2018, Lovelace Medical Group saw over 307,000 patients.

Prior to joining Lovelace, Donna served for more than ten years with Lexington Medical Center, the Lexington County Health Services District in West Columbia, S.C., advancing to serve as the Vice President of Physician Network Services.  During her tenure there, she was integral in the infrastructure development and exponential growth of a strong employed physician network, with close to 60 physician practices, 250 providers and over 1400 employees

Donna brings diverse and deep experience in both acute and ambulatory health care operations, along with a passion for leveraging the power of information technology to enhance health care processes, revenue cycle operations and patient engagement.

Donna has a Bachelor of Science in Nursing from Clemson University in South Carolina and a Master of Health Administration from the Medical University of South Carolina. 

Her husband Mark, have two college graduate children currently residing in South Carolina, a daughter, Logan, a Clemson University alum,  and a son, Tanner, an alum of the College of Charleston.

Dr. John Cruickshank

Chief Executive Officer

Bio

John M. Cruickshank, D.O., MBA, CPE, joined Lovelace Health System in 2010. He served as Lovelace Health Plan’s Chief Medical Officer and then became the Chief Medical Officer for Lovelace Health System, responsible for medical management and quality for all six Lovelace hospitals and the physician group administrators. In June 2013, Dr. Cruickshank became the CEO of Lovelace Medical Group.

He has had a diverse and distinguished career in health care that spans nearly 30 years. Among his achievements, Dr. Cruickshank has helped lead physicians, hospitals and health plans in innovative efforts to improve quality and improve access to healthcare for New Mexicans. Since joining Lovelace in 2010, Dr. Cruickshank has played an instrumental role in the development of quality improvement efforts. In addition to a focus on quality measures and improvement across the health plan, he developed a five-touch approach for eliminating gaps in care for medically fragile members and has enhanced partnerships with providers to ensure quality care. Under his leadership, Lovelace Medical Group has grown to more than 200 providers and 24 clinic locations, with over 400,000 patient visits projected in 2019.

Before joining Lovelace, he served as Vice President and Market Medical Officer for Humana Healthcare in Phoenix, where he was responsible for medical operations in Arizona, Colorado, Nevada and Utah. Prior to that, Dr. Cruickshank was Executive Vice President and Chief Quality Officer at IASIS Healthcare in Franklin, Tenn. He also served at CIGNA Healthcare in Phoenix, where he directed operations for a 22-state region as its Western Region Chief Medical Officer.

Dr. Cruickshank was a Top CEO honoree in 2014 by Albuquerque Business First.

Dr. Cruickshank is board-certified in family medicine. He completed post-graduate training at the Chicago Osteopathic Medical Center, earning his Doctor of Osteopathic Medicine. He earned his Master of Business Administration from Arizona State University. Dr. Cruickshank is also board-certified in medical management (CPE) through the American College of Physician Executives.

Dr. Cruickshank has been a recipient of two prestigious awards from the United States Air Force for his distinguished service: the USAF Systems Command Flight Surgeon of the Year Award and the Meritorious Service Medal. He has honored his profession through participation and leadership in various medical associations, including the American Osteopathic Association, the Arizona Osteopathic Medical Association, the New Mexico Osteopathic Medical Society and the New Mexico Medical Society.