Leapfrog Group Names Lovelace Hospitals to Best Hospitals for Billing Ethics List
ALBUQUERQUE – December 30, 2022 – Lovelace Medical Center, Heart Hospital of New Mexico at Lovelace Medical Center, Lovelace Women’s Hospital, Lovelace Westside Hospital and Lovelace Regional Hospital have been named as The 2022 Best Hospitals and Surgery Centers for Billing Ethics by Money and the Leapfrog Group. These Lovelace hospitals comprise five of the six facilities in New Mexico to make the list, which includes 565 hospitals and 10 surgical centers nationally.
“Being one of only two hospitals systems in New Mexico to be named to The Best Hospitals for Billing Ethics is a proud moment for all of us,” said Janelle Raborn, market leader for Lovelace Health System. “It shows our dedication to delivering the highest quality of care to our patients, while ensuring that we adhere to the maximum ethical standards for billing. Patients can rest easy knowing they are being well-cared-for and educated on the bill they can expect to receive for their stay.”
The Leapfrog Group is a nonprofit organization that aims to help consumers make informed decisions about their health and access safe, high-value care. For over two decades, it has collected and published data on patient safety and quality of care from voluntary surveys and other sources. The Leapfrog Hospital Safety Grade assigns an “A,” “B,” “C,” “D,” or “F” grade to all general hospitals across the country and is updated every six months. It is the only hospital ratings program based exclusively on hospitals’ prevention of medical errors and other harms to patients in their care. To qualify for the Best Hospitals and Surgery Centers for Billing Ethics list, hospitals had to receive a B letter grade or higher on the Leapfrog Hospital Safety Grade assessment for fall 2022.
To learn more about Lovelace and its commitment to providing quality and compassionate care, please visit lovelace.com. To learn more about The 2022 Best Hospitals and Surgical Centers for Billing Ethics by Money and the Leapfrog Group, click here.
Whitney Marquez, Lovelace Health System
Lovelace Medical Center
Lovelace Medical Center (LMC), located in the heart of Albuquerque, is a 263-bed acute care hospital providing comprehensive care, including around-the-clock emergency care, surgical services, non-invasive robotic spine surgery, cardiology, stroke care, radiology and oncology services, including the state’s only Gamma Knife Center for non-invasive radiologic brain surgery. Lovelace Medical Center was recently given a Spring 2021 Grade A by Leapfrog Hospital Safety and received the American Heart Association/American Stroke Association Get with the Guidelines Stroke Gold Plus Quality Achievement Award for 2022 for the tenth year in a row. It earned Spine Surgery Program Certification from DNV for 2022- 2025 by demonstrating excellence in orthopedic surgery, including diagnosis and treatments in spin surgery as well as Primary Stroke Center Certification from DNV for 2022 – 2025 for its readiness to handle a full range of stroke-related medical problems. To learn more about the state-of-the-art treatment options, innovative health care providers and award-winning quality initiatives at Lovelace Medical Center, visit lovelace.com.
Heart Hospital of New Mexico at Lovelace Medical Center
Heart Hospital of New Mexico at Lovelace Medical Center is New Mexico’s only hospital dedicated exclusively to cardiovascular care, including the state’s only facility performing left ventricular assist device (LVAD) implants. The 55-bed facility, which features a state-of-the-art hybrid operating room where surgeons can perform advanced surgical services for cardiovascular patients, has become synonymous with high quality, technologically advanced cardiac care in the state. Heart Hospital of New Mexico at Lovelace Medical Center was named a Top Teaching Hospital from 2020 - 2022 by Leapfrog Hospital Safety for its quality of care, including practices for safer surgery and capacity to prevent medication errors and has twice been named to The Best Hospital in America List for 2021 and 2022 (small teaching hospital category) by Money and the Leapfrog Group for its quality, safe care, a reputation for excellent patient experiences and an ethical approach to treatment. To learn more about the state-of-the-art treatment options, innovative health care providers and award-winning quality initiatives at Heart Hospital of New Mexico at Lovelace Medical Center, visit hearthospitalnm.com.
Lovelace Women’s Hospital
Lovelace Women’s Hospital is the first and only hospital in New Mexico dedicated to women’s health. It offers a 53-bed neonatal intensive care unit, a natural birthing option, a nationally recognized, award-winning breast care center and birthing center, and the first robotic surgery program in the state recognized as a Center of Excellence in Robotic Surgery by Surgical Review Corporation. Lovelace Women’s Hospital earned three Women’s Choice Awards® for 2022, including recognition as one of America’s Best Breast Center, a Best Hospital for Obstetrics and a Best Mammogram Imaging Center. Its Family Birthing Center earned international recognition as a Baby-Friendly® designated facility for offering an optimal level of care for breastfeeding mothers and their babies. Lovelace Women’s Hospital was recently named to The 2022 Best Hospitals for Maternity Care by Money and the Leapfrog Group for its quality and safe maternity care, as well as carrying an A or B letter grade on the Leapfrog Hospital Safety Grade assessment for spring 2022. To learn more about the state-of-the-art treatment options, innovative health care providers and award-winning quality initiatives at Lovelace Women’s Hospital, visit lovelace.com.
Lovelace Westside Hospital
For over 38 years, Lovelace Westside Hospital has been committed to offering Rio Rancho and Westside residents of Albuquerque high quality, convenient care. The 92-bed acute care facility includes a 24-hour emergency department where patients typically see a provider in 30 minutes or less. Lovelace Westside Hospital is recognized by the American Heart Association (AHA) for its commitment to guideline adherence and quality improvement for stroke patients, earning the AHA’s Get With The Guidelines® - Stroke GOLD PLUS with Target: Type 2 Diabetes Honor Roll for 2021 - 2022. The hospital offers services tailored to everyone in the family, including surgical services, sleep studies, bariatrics and more. To learn more about the state-of-the-art treatment options, innovative health care providers and award-winning quality initiatives at Lovelace Westside Hospital, visit lovelace.com.
Lovelace Regional Hospital
Lovelace Regional Hospital is a 27-bed acute care hospital providing 24/7 emergency services, intensive care, inpatient and outpatient rehabilitation, surgical services and birthing services for the residents of Roswell and surrounding communities. The hospital, its providers and staff share a vision to improve medical care in southeast New Mexico. Lovelace Regional Hospital earned an ‘A’ Grade from Leapfrog Hospital Safety Grade for Spring and Fall 2022, making it the only hospital in Southeast New Mexico to earn this recognition. To learn more about the services, innovative health care providers and award-winning quality initiatives at Lovelace Regional Hospital, visit lovelace.com.