Lovelace Women's Hospital

Overview

Lovelace Women’s Hospital is New Mexico’s first and only hospital dedicated to women’s health and features a 53-bed Level III Neonatal Intensive Care Unit,24/7 emergency department, 20 labor and delivery rooms, 31-bed Mother-Baby unit, a Maternal Fetal Medicine program for high-risk pregnancies, 8 Intensive Care Unit beds and 73 Medical Surgical beds. Lovelace Women’s Hospital’s offers a nationally accredited Breast Care Center providing the latest in 3D mammography and surgical procedures. Lovelace Women’s Hospital is also the first Center of Excellence for Minimally Invasive Gynecology, Robotic Surgery and Hernia Surgery in the state, offering the latest in minimally invasive surgery with less pain, shorter hospital stays and faster recovery for many gynecological and urological procedures. With the latest surgical technology, our team of renowned general surgeons offer a variety of innovative services and programs:

• Accredited as a Center of Excellence for Hernia Surgery through a world wide accrediting body. We have special expertise in robotic hernia surgery, including complex ventral hernia repair requiring abdominal wall re-construction
• Center of Excellence for Robotic Surgery for over four years through a worldwide accrediting body
• Center of Excellence for Minimally Invasive Gynecological Surgery
• An Epicenter Site for minimally invasive daVinci™ Robotic Surgery, which offers surgery with less pain, shorter hospital stays and faster recovery for many general surgery, gynecological and urological procedures

• Neonatal Intensive Care Unit Beds in 2024: 53
• Licensed beds in 2024: 173
• Inpatient admissions in 2024: 6,627
• Outpatient visits in 2024: 117,825
• Emergency Department visits in 2024: 26,731
• Births in 2024: 2,744
• Surgical Cases in 2024: 6,682

Services

• Labor and Delivery / Family Care Unit
• High Risk OB Program and a Level III Neonatal Intensive Care Unit (NICU)
• Breast Care Center
• Surgical Services
  • Advanced laparoscopic surgery
  • Cosmetic & reconstructive surgery
  • da Vinci Robotic Surgery
  • Ear, Nose and Throat
  • Gastroenterology
  • Gynecology surgery
  • Gynecology oncology
  • Hand surgery
  • Oral Maxillofacial
  • Orthopedics
  • Pain management
  • Urology
  • Urogynecology
• Hospital Services
  • 24/7 emergency care
  • Adult ICU
  • Bronchial Thermoplasty
  • Cardiology
  • Cardiopulmonary
  • Medical surgical beds
  • Pulmonology
  • Outpatient Rehabilitation

Awards

• International Board Certified Lactation Consultant (IBCLC) Care Award, 2020
• “A” grade from Leapfrog Hospital Safety Grade, 2019-2021
• New Mexico Hospital Association Caring for Caregivers Award, 2021
• Healthgrades 2020 Specialty Excellence Awards: Pulmonology Care Excellence, 2020; Patient Safety Excellence, 2018
• New Mexico Hospital Association/American Hospital Association Quest for Excellence Award, 2019
• American College of Surgeons, National Accreditation Program for Breast Centers, 2019
• 2018 MOREOB Recognition Award for commitment and outstanding performance in the application of knowledge and teamwork through their involvement with the MOREOB ™ quality improvement program
• Recognized as a Baby-Friendly designated birth facility by Baby-Friendly USA, Inc., 2017
• Awarded 4 Stars from the Centers of Medicare & Medicaid Services for July 2017
• Named a Center of Excellence in Hernia Surgery by Surgical Review Corporation, 2022
• Named a Center of Excellence in Minimally Invasive Gynecologic Surgery by Surgical Review Corporation, 2016-2022
• Named a Center of Excellence in Robotic Surgery by Surgical Review Corporation, 2017-2022
• Women’s Choice Award for America’s Best Breast Centers, 2015 - 2022
• Women’s Choice Award for America’s Best Hospitals for Patient Safety, 2016 - 2019
• Women’s Choice Award for America’s Best Hospitals for Obstetrics, 2021-2022
• Women’s Choice Award for America’s Best Mammogram Imaging Center, 2021-2022
• Modern Healthcare’s Best Places to Work in Healthcare, 2008-2017, 2019
• ACR Accreditation for Radiology
• Breast Care Center Recertified by National Accreditation Program for Breast Centers

Quality

MissionZero is Lovelace Women’s Hospital’s (LWH) commitment to providing a culture of safety for patients, their loved ones, and one another. It is evident in every decision and action we take, understanding that we all contribute to creating a safe environment, whether we care for patients or support those who do. In alignment with our MissionZero journey to prevent patient harm, LLWH created a goal to reduce Catheter Associated Urinary Tract Infection (CAUTI) rates in our hospital. CAUTIs are one of the most common health care-associated infections reported to the NHSN and are an infection involving any part of the urinary system, including urethra, bladder, uterus, and kidney. In 2023 our goal was to reduce CAUTIs at LWH by 90% by September 2023. We proposed to complete this by increasing external catheter usage and reporting out to safety huddle, involving more ICP intervention/feedback on perineal care, and creating education around perineal care. We are proud to say that by the end of our improvement cycle we reduced incidences of CAUTI by 89%. Our journey to accomplishing this goal has not only improved patient safety but also elevated the quality of care we deliver.