Carol joined Lovelace Women’s Hospital in June of 2021 as chief nursing officer.
Carol most recently served as chief nursing executive for Kaiser Permanente Baldwin Park Medical Center, a 254 bed acute care hospital in Baldwin Park, Calif. While there, she improved patient perception scores and helped her facility earn and maintain a CMS 5-star rating. She also led a new ambulatory surgical center to meet the needs of the community while garnering the highest Press Ganey scores for Kaiser Permanente and second overall scores in the nation.
In addition, Carol worked as chief nursing officer for Tenet Twin Cities Community Hospital in Templeton, Calif., a 122-bed acute care facility which received an “A” grade from The Leapfrog Group under her leadership. While there, she was also responsible for overall nursing services, 300 FTE’s including Emergency, Critical Care, Med/Surg and Forensic Care.
Carol received a bachelor of science degree in nursing (BSN) and Biology from the University of Rhode Island in Kingston, R.I. and a master of science degree in nursing administration (MSN) from the University of Pennsylvania in Philadelphia, Pa. She also completed several leadership programs, including an Executive Leadership Program at Harvard Business School.
Carol is a published researcher, a part-time professor at Grantham University (an online university based in Lenexa, Kan.) and a visiting professor at Chamberlain College of Nursing.